Accessibility Statement
Our ongoing commitment to physical and digital inclusion for all guests
1. Our Inclusive Hospitality Vision
At HK Gardens, we believe every guest deserves to experience the natural beauty, serenity, and warmth of our Nanyuki sanctuary with ease and dignity. We continually audit our physical infrastructure and digital platforms to remove barriers and ensure a welcoming experience for travelers of all abilities.
2. Physical Estate Accessibility
Ground-Level Cottages
Our private villas feature step-free or low-threshold ground-floor entry into main living areas, verandas, and bedrooms.
Level Garden Pathways
Paved and compacted stone pathways connect main gathering gazebos, conference suites, and garden dining spaces.
Designated Parking
Wide, reserved parking spaces situated adjacent to cottage paths for convenient vehicle transfer.
Executive Washrooms
Event washrooms include spacious, wheelchair-accessible cubicles equipped with grab rails and level entries.
Assistance & Service Animals
Certified service and guide dogs are warmly welcomed throughout our cottages, grounds, and event venues.
Dedicated On-Site Staff Support
Our team is available 24/7 to assist with luggage, gentle ramp assistance, and tailored seating arrangements.
3. Digital Website Accessibility
We strive to adhere to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA:
- Keyboard navigation support across all buttons, forms, and dialog overlays.
- Descriptive text alternatives (alt tags) for photography and media assets.
- High-contrast color pairings meeting WCAG 2.1 AA luminance thresholds.
- Integrated multilingual translation toolbar supporting English, Swahili, French, German, Arabic, and more.
- Fluid typography and layout that scales cleanly up to 200% without loss of content.
4. Requesting Personalized Accommodations
If you are planning a visit and have specific accessibility, mobility, or sensory preferences (such as ramp placement, ground-floor villa allocation, or dietary requirements), please notify our team when booking. We will gladly prepare your stay to ensure maximum comfort.
Need assistance or specific setup?
Call +254 743 868 723 or chat with our reservations team.